1. Customer is liable for all shipping costs when returning or exchanging an item. This also applies to warranty issues.

2. No Merchandise willbe returned without an RGA (Return Goods Authorization) number from Rim God/Custom wheel works

3. Authorization numbers are valid for a period of 14 days from the date of issue

4. There will be a 15% restocking fee charged to your account when returning wheels for credit. This also applies to shipments that are refused and returned.

5. All cancellations before shipment are charged a 15% cancellation fee.

6. Shipping is non-refundable. Any Shipment received in other than brand new condition will be charged 51% restocking fee of the total invoice amount.

7. All returned items must be returned to us in the original packaging.

8. Used or damaged merchandise may not be returned for any reason.

9. Report any damages and/or missing items within 48 hours of receiving. No claims will be accepted after 48 hours.

10. For customers purchasing wheels only, there are absolutely no returns after a tire has been mounted on the wheel.

11. Purchase price at time of sale is final.

12. No returns after 14 days.